Feedback & Complaints

We’re committed to providing the best support we can, and we want to hear from you. Whether it’s praise, an idea or something that didn’t go well, your feedback helps us improve. You can contact us in whichever way suits you best, and you can choose whether to share your name.

What You Can Tell Us

Positive Feedback

Tell us what we’re doing well, or recognise someone who has helped you. It helps us keep doing what works and lets us share your thanks with our team.

Suggestions

Your ideas on how we can improve or do things differently help us make sure our services meet your needs.

Complaints

We want to know when you’re unhappy with an experience. A complaint can be about a person, a service or something you have experienced. We will respond to any complaints received within three working days.

Please complete form and submit